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Improving Health Care Quality

Purchaser Strategies

Public and private health care purchasers are increasingly concerned with the quality of care delivered to Americans. Their past strategies to improve quality tended to focus on health plans, but purchasers increasingly recognize that providers themselves must be organized for systematic quality improvement. IHP’s work in this area examines the implications of strategies such as disease management, tiered networks, and pay-for-performance that purchasers use to encourage changes in providers’ behavior and organization of care.

For more information please contact Laura Tollen.

Publications
October 24, 2006
Consumer-Directed Health Care: It's Not Whether The Glass Is Half-Empty, But Why, Murray N. Ross, Health Affairs, Web Exclusive: w522 - w554
September 2006
The Power of Consumer Choice
Laura A. Tollen and Jon Stewart
Kaiser Permanente Institute for Health Policy, Oakland, CA
November/December 2005
The Delivery System Matters , F.J. Crosson, Health Affairs
July 2005
Conference Summary: The Health Care Purchaser's Toolbox: Strategies for Improving Quality and Affordability of Care , Kaiser Permanente Institute for Health Policy, Oakland, CA.
Events and Panels/Presentations