Transforming care delivery with telehealth at Kaiser Permanente

Institute for Health Policy Staff
Institute for Health Policy Staff
By Institute Staff

Today’s communications technology enables Kaiser Permanente members to receive a wide variety of clinical care and services from their physicians and care team, free from geographic constraints.

Telehealth is a key component of our integrated approach to high-quality care delivery. Adoption of telehealth across the country has seen progress in recent years, but there are significant policy and payment barriers to widespread use.

This fact sheet explains how Kaiser Permanente is using telehealth to improve access to care, and how policy and payment changes at the state and federal levels could enable broader telehealth access for patients.