Artificial intelligence (AI) holds potential to improve nearly every aspect of health care by enhancing care quality, patient experience, clinical safety, affordability, and administrative efficiency. AI involves computer systems that have been trained to perform tasks that traditionally require human…
The COVID-19 pandemic accelerated telehealth expansion trends as policy makers instituted flexibilities and coverage changes. Federal telehealth flexibilities expire, however, at the end of 2024. To decide whether to extend those flexibilities, policy makers need information about consumer telehealth preferences,…
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Last month I had an opportunity to speak at a Kaiser Permanente Institute for Health Policy forum and it sparked an important conversation about the power and potential risks of telehealth. The field has advanced in many ways over the last…
Enabling access to telehealth during the Covid-19 pandemic. This brief highlights Kaiser Permanente’s telehealth experience during the COVID-19 pandemic, and our long-standing commitment to high-quality, equitable access to telehealth. Download the brief.